We Help You Move It was built around strong principles, always with the customer in mind. We genuinely believe that customer service is still of extremely high importance and we strive to have friendly, courteous and sincere staff. We have comprehensive insurance that covers both customers and our fully uniformed and professional staff alike. We always ensure we are reliable, efficient and act with integrity. All vehicles and equipment are safety checked before each job, the safety of our customers and our staff are of the utmost importance.
We tailor our services to your individual needs, this means you get exactly what you need and don't end up paying for things that you don't need. This is why there is no pricing menu on our website, we don't have one and we never will, instead we will always provide individual tailored service options. That means we can provide multiple staff and vehicles or we can provide a single vehicle and a driver, and everything in between. What works for you works for us.
All our no obligation quotations are free. We also pride ourselves on making sure our quotes are what you will pay, as long as all the information you have given us is correct, your quote will not change. We can give accurate quotations over the phone when transporting single items. For full property moves we will very likely need to visit your current property and ask you questions about the property you will be moving to. We also offer a Skype service where you can walk us round your property live and we can get a quote across to you within an hour of the call. We operate throughout the east of England but also cater for moves in and out of the region.
We offer competitive, great value pricing. Does this mean we are the cheapest? No, not always, we know that we will not be the cheapest every time. However, as with everything, you do get what you pay for, so if you have found a cheap option, make sure that the quote covers everything you need, paying close attention to insurance and quotation policies in particular.
In order to maintain our reputation for outstanding value we do offer like for like quotation price matching. This must be a genuine written quotation and the quoting company must be a legitimate registered business, they must have at least the same level of insurance cover, the same size of vehicle and be using at least the same number of staff.
You can contact us any time and we offer our services 24/7, there is no extra premium for Friday or weekend moves, we don't believe that's fair. Although we offer 24/7 services please be aware that we only have so many vehicles and staff available, so we do get fully booked, especially on Fridays and weekends as these are understandably the most popular days to move. Planning well in advance always puts you in a much better position when moving house. That said, we understand that things can happen quickly or go very wrong very quickly, so if you find yourself in a bind feel free to call us, we do not charge extra premiums for last minute moves.
We understand that you are likely to be working during what people call office hours. We also know you will likely be planning your house move in the evening, so at We Help You Move It you can call us anytime. Outside of office hours our phones divert to mobiles so you can talk to us whenever it suits you, this means you can call us from the comfort of your home and take all the time you need rather than a rushed call on your lunch break. But don't worry, if you do call us out of office hours you will still only be charged your normal rates for calling a landline.